by Customer Service | Sep 23, 2023 | Sales Training
30 Second Story In prospecting, you have about 30 seconds (if you’re lucky) to make your point and prove worthy of their time and attention. You need to immediately communicate what you can do for them and do so in a compelling utterly convincing way. This is the case...
by Customer Service | Sep 23, 2023 | Sales Training
Instant Time Management Here’s a quick course that will help you get more done in less time so you can make more money and still have enough life left over to spend and enjoy it. Ready, set, go. Prioritization Do what is important and critical and that only you can do...
by Customer Service | Sep 23, 2023 | Sales Training
How to Screw Up a Call How to Screw Up a Call Piss off the gatekeeper Talk too soft or too loud Forget to find out if you got to the right person Don’t find out if they can’t possibly talk right now Mumble Eat while on the phone Distracting or embarrassing background...
by Customer Service | Sep 23, 2023 | Sales Training
Closing Techniques There are a wide variey of closing techniques. Some of these are endlessly repeated in books on sales – it seems each author copies the previoius closes and perhaps adds one or two originals. I have collected as many as I could possibly find and...
by Customer Service | Sep 23, 2023 | Sales Training
Objections I. Defining Objections Questions. Need to clarify or get more information. No Need. Do not feel they need your product, can do without just fine, not ambitious or motivated to grow. Fear. Risk averse, conservative, want others to go first. Unfavorable...
by Customer Service | Sep 23, 2023 | Sales Training
Lame Bullshit Excuses Objections are accepted by the majority of sales reps as a natural part of the sales process. The assumption is that they arise in the mind of the prospect. In fact they are often internally generated excuses in the guise of objections, in an...
