by Customer Service | Sep 23, 2023 | Sales Training
Sales Reps Hate Commission Only Why? Posers. Jealous and resentful of those with talent, skill, or who “show-off” and make them “look bad” by working hard all day. Salary Reps. Afraid the boss may get ideas, will finally get up the nerve to fire everybody and call in...
by Customer Service | Sep 23, 2023 | Sales Training
Paretto Rules Pareto’s Principle: The 80:20 Rule in Action The 80:20 “rule” is derived from the work of Vilfredo Pareto, an Italian economist, who studied the distribution of wealth in a numerous countries in the early 1900s. He discovered a common phenomenon: around...
by Customer Service | Sep 23, 2023 | Sales Training
Living Backwards Dead. Your clock finally timed out. A few (hundreds) attended your funeral. Nobody (everybody) wanted to say some words about you. You were widely reviled (revered) and cursed (blessed) for the many times you screwed (helped) others. You are dead and...
by Customer Service | Sep 23, 2023 | Sales Training
Short Topics I. Competing Against Whom? A Top 1% rep no longer competes against other reps, nor to beat some previous sales records. At this level they have no doubt done so already. They have pondered what to focus on next. Selling more than some other rep doesn’t...
by Customer Service | Sep 23, 2023 | Sales Training
Getting Rich Introduction There are about 2 million millionaires in the United Sates. Some are worth tens, or hundreds of millions. There are even a few billionaires. With house prices starting at a million in many of the more desirable neighborhoods in major metro...
by Customer Service | Sep 23, 2023 | Sales Training
Missed Meeting Excuses Here are some of my favorites (and every one is real): Didn’t get invitation or know about meeting. Important customer call – closing a deal. I’m sick, have a doctor’s appointment. Kids or wife sick. Car broke down, ran out of gas, in an...
