by Customer Service | Sep 24, 2023 | Sales Training
Audio - Comfort Zone Part 1 0 – Between a rock and a hard place. Path of least resistance. Comfort zone… good or bad? 2:30 – Maslow’s Hierarchy of Needs. 4:45 – Rational behavior. The bare minimum to get by. Plant #2? Diminishing returns. 9:15 – How many hours should...
by Customer Service | Sep 24, 2023 | Sales Training
Audio - Failure Modes 2 Part 1 0 – Introduction. 0:52 – #21 Manic-Depressive Roller Coaster. 3:41 – #22 Run Out of Money. 5:29 – #23 Desperation. 7:06 – #24 Touchy-Feely Phobic. 17:58 – #25 Conflict Phobic. 23:26 – #26 Perspective....
by Customer Service | Sep 24, 2023 | Sales Training
Audio - Failure Modes 1 Part 0 – Introduction. Negative? Immunization. 5:25 – #1 Commitment. 8:30 – #2 All Talk. 10:25 – #3 Blame Game. 13:00 – #4 Life is Unfair. 18:05 – #5 Entitlement. 25:50 – #6 Dinosaurs. 30:00 – #7 Sell...
by Customer Service | Sep 24, 2023 | Sales Training
Audio - Comfortable Part 1 0 – Obsessed with comfort. Sunny day hikers. 3:15 – Our ancestors would laugh. Can’t starve here. Historical amnesia. Trajectory from the past. 4:50 – From birth life is easy. 7:00 – Obesity epidemic. No physical exertion required. 9:05 –...
by Customer Service | Sep 24, 2023 | Sales Training
Audio - Commitment Part 1 0 – So what does this word mean? 0:15 – New Years Resolutions. 2:10 – Diets and addictions. Wishes and fantasies. Lottery = loser. 3:59 – Immigrants know what opportunity looks like. It’s against the law to starve. 4:46 – People tend to...
by Customer Service | Sep 24, 2023 | Sales Training
Audio - Top 10 Sales Myths INTRODUCTION. Is sales a profession? No college degrees in sales. Mythology replaces rigorous academics. Comparison with true professions. Licensed sales positions only require technical training. Interlopers abound. Embarrassed to admit...
