by Customer Service | Dec 24, 2023 | T11. Sales Managers
T11. Sales Managers 5 Types of Sales Managers 1. Classic Motivator. Likes to have frequent sales “meetings” which are actually rah-rah pep rallies. Demands all reps have “positive attitudes.” He is the master of the obvious and never saw a platitude he didn’t like,...
by Customer Service | Dec 24, 2023 | T10. Myths About Commission-Only Reps
T10. Myths About Commission-Only Reps Commission Sales Rep Myths They must not be any good or they would get a salary position. They’re desperate so will take any job. They’re fast-talking con-artists. Fact is, many of the most qualified, best performing sales...
by Customer Service | Dec 24, 2023 | T9. Avoiding Bad Reps
T9. Avoiding Bad Reps What is a Bad Sales Rep? Many people have misconceptions about sales. They think that anybody can get a sales job and that all you have to do is talk people into things and you get paid. Unfortunately, they are not all wrong. Many shady companies...
by Customer Service | Dec 24, 2023 | T8. How to Treat a Poser
T8. How to Treat a Poser Poser Sales Reps Can’t be Changed Another application of Paretto Rule is that 80% of a manager’s time is squandered on posers that only bring in 20% of the deals. Why is this inevitably the case? Simple. Closers are self-motivated and...
by Customer Service | Dec 24, 2023 | T7. Closers vs. Posers
T7. Closers vs. Posers Closers v.Posers Poseur: a person who attempts to impress others by assuming or affecting a manner, degree of elegance, sentiment, etc., other than his or her true one. I like the French spelling here – it seems more elegant. A poser is a person...
